My name is Alex Kaplan and I enjoy helping people do more with technology. I have a wide range of experience in the computer, networking and robotics industries.
Below is a quick summary of my work history. If you want more details, see my LinkedIn profile or contact me. If you were hoping the "about" section would include my favorite book, color, hour of the day, or my views on the meaning of life, you're in the wrong place. Maybe we should go for a walk sometime and I'll fill you in. :-)
My obsession with understanding how things work drove me to program and build computer systems as a child. As a young adult, my interest in cloud computing (and a lack of expendable income) pushed me to build my own servers and provide myself and friends with cloud services, many of which would not become freely available to the general public for another 5-10 years. From there, it was a natural fit to start managing other people’s computers and networks. In 2000 I began providing remote technical support for individuals and small businesses, designing and building networks and server infrastructures, and managing cloud services for my clients.As I was starting a small IT business, I also found myself working with robotics and remotely operated vehicles (ROVs). I have been working in the robotic inspection industry since 2001, and have filled many roles since:
My work with ROVs has expanded my knowledge of the world in ways I never could have imagined. As someone who despises monotony, it is a blessing to be constantly exposed to new places, technologies, and industries.
I am currently a Project Manager for ASI Marine. ASI Marine (part of ASI Group) specializes in underwater inspections and surveys. As of 2017, being a father and working with ASI takes up most of my time, and I am not actively seeking new IT customers.
I remain very interested in computers and technology beyond robotics. I am a strong proponent of free speech and an open internet, and have a particular interest in data encryption, secure communications, backup solutions, open formats, and cross platform.
My LinkedIn profile has more information about my employment history.
Q: Where's the old website?
A: Somewhere... check the second shelf from the top, on the right. It was too big, out of date, and didn't properly reflect my current areas of focus. I've been trying to simplify my life and focus on what's important lately, thus the back-to-basics website.
Q: Do you still do tech support?
A: A bit. Most of my time is spent being a father and as Project Manager for ASI Marine. If you need help with your computers or network, get in touch and I'll see what I can do.
Q: What about websites?
A: Not really. If you need me to fix a problem with an existing website, I might be able to help. New website design is not something I have the time for anymore.
Q: Where'd your remote support software go?
A: Windows and Mac kept changing things, and I didn't have the time to keep up. Don't worry, there are several good remote desktop programs available I can use to help you. We'll make it happen. :)